Keanu Wall

Hi there, I’m Keanu. I strategize experiences so students become success stories.

For 8 years, I have balanced business goals with students’ needs to increase conversion, engagement & graduation.

Keanu Wall

As a design leader, I collaborate with senior stakeholders, mentor junior designers & facilitate trainings.

Projects

Interactive Pacing Guide

An interactive pacing guide to graduate ahead of schedule.

Next Up: A Portal Redesign

Simplifying the student dashboard for focused study.

Activity Streaks in Higher Education

Maintaining students’ momentum to graduate.

Awards & Recognition

Cultural Belief Exemplar

2025 • Western governors University

Recognized for creating accessible designs and evangelizing accessibility across the university.

WGU Ed Tech Team Excellence Award (2023)

2023 • Western governors University

Recognized for executing the redesign of WGU Academy student portal and meeting delivery deadlines.

WGU Academy Leadership Award

2022 • Western governors University

Recognized for creating cross-functional teams across UX research, UX/UI, and data science to validate designs and direction.

Supervisor Certificate

2025 • Western governors University

Recognized for creating accessible designs and evangelizing accessibility across the university.

WGU Ed Tech Team Excellence Award (2023)

2016 • University of South Florida

Recognized for executing the redesign of Academy student portal and meeting delivery deadlines.

English Honors Program

2016 • University of South Florida

As an undergraduate, I successfully completed one 15-page thesis and 3 graduate-level literature courses.

Let’s work together

Keanu Wall

Hi there, I’m Keanu. I strategize experiences so students become success stories.

For 8 years, I have balanced business goals with students’ needs to increase conversion, engagement & graduation.

As a design leader, I collaborate with senior stakeholders, mentor junior designers & facilitate trainings.

Keanu Wall

Projects

Interactive Pacing Guide

An interactive pacing guide to graduate ahead of schedule.

Next Up: A Portal Redesign

Simplifying the student dashboard for focused study.

Activity Streaks in Higher Education

Maintaining students’ momentum to graduate.

Experience

Senior Product Designer

Western governors University / Sept. 2023—Now

  • Leads product strategy to increase engagement and graduation rates.
  • Leads 3 design teams
  • Develops trainings and mentors

Product Designer II

Western governors University / Sept. 2022

  • Led the design vision for iterations on enrollment journey and student portal.
  • Conducted UX research including moderated/unmoderated usability studies to build a prioritized roadmap of features based on users’ wants and business leaders’ goals.
  • Championed accessibility following WCAG 3.0 standards.
  • Documented workflows for new designers, reducing training time by 50%.

Product Designer I

Western governors University / Feb. 2022

  • Led design work to relaunch the enrollment journey and student portal, thereby allowing WGU Academy to author its own learning content.
  • Directed 2 contract designers’ workloads for ongoing projects.
  • Organized cross-functional teams across design, research and data science.

Digital Content Manager

Hillsborough Community College / Nov. 2018

  • Designed new marketing website navigation and landing pages.
  • Ensured website accessibility using SiteImprove.
  • Managed web content for enrollment funnels.

Awards & Recognition

Cultural Belief Exemplar

2025 • Western governors University

Recognized for creating accessible designs and evangelizing accessibility across the university.

WGU Ed Tech Team Excellence Award (2023)

2023 • Western governors University

Recognized for executing the redesign of WGU Academy student portal and meeting delivery deadlines.

WGU Academy Leadership Award

2022 • Western governors University

Recognized for creating cross-functional teams across UX research, UX/UI, and data science to validate designs and direction.

Supervisor Certificate

2025 • Western governors University

Recognized for creating accessible designs and evangelizing accessibility across the university.

WGU Ed Tech Team Excellence Award (2023)

2016 • University of South Florida

Recognized for executing the redesign of Academy student portal and meeting delivery deadlines.

English Honors Program

2016 • University of South Florida

As an undergraduate, I successfully completed one 15-page thesis and 3 graduate-level literature courses.

Let’s work together

Keanu Wall

Hi there, I’m Keanu. I strategize experiences so students become success stories.

For 8 years, I have balanced business goals with students’ needs to increase conversion, engagement & graduation.

As a design leader, I collaborate with senior stakeholders, mentor junior designers & facilitate trainings.

Selected Projects

Pacing Towards Success

An interactive pacing guide to graduate ahead of schedule.

What’s Next: A Portal Designed for Momentum

Simplifying the student dashboard for focused study.

Activity Streaks in Higher Education

Maintaining students’ momentum to graduate.

Experience

Senior Product Designer

Western governors University / Sept. 2023—Now

  • Balances innovative design strategy across projects for student portal, enrollment, and staff-facing features.
  • Directs workload for 3 designers and mentors them towards future career growth.
  • Collaborates closely with product managers, engineers, and UX researcher to transform business problems into user-validated design solutions.
  • Presents designs to business leadership for shared understanding and alignment.
  • Mediates conflict among colleagues and stakeholders towards productive resolution.
  • Contributes to iterative roadmap planning sessions and steering committees.
  • Facilitates weekly design critique meetings and provides feedback on design work.
  • Creates trainings on latest design trends and presenting to stakeholders.

Product Designer II

Western governors University / Sept. 2022

  • Led the design vision for iterations on enrollment journey and student portal.
  • Conducted UX research including moderated/unmoderated usability studies to build a prioritized roadmap of features based on users’ wants and business leaders’ goals.
  • Championed accessibility following WCAG 3.0 standards.
  • Documented workflows for new designers, reducing training time by 50%.

Product Designer I

Western governors University / Feb. 2022

  • Led design work to relaunch the enrollment journey and student portal, thereby allowing WGU Academy to author its own learning content.
  • Directed 2 contract designers’ workloads for ongoing projects.
  • Organized cross-functional teams across design, research and data science.

Digital Content Manager

Hillsborough Community College / Nov. 2018

  • Designed new marketing website navigation and landing pages.
  • Ensured website accessibility using SiteImprove.
  • Managed web content for enrollment funnels.

Awards & Recognition

Cultural Belief Exemplar

2025 • Western governors University

Recognized for creating accessible designs and evangelizing accessibility across the university.

Ed Tech Team Excellence Award

2023 • Western governors University

Recognized for executing the redesign of WGU Academy student portal and meeting delivery deadlines.

WGU Academy Leadership Award

2022 • Western governors University

Recognized for creating cross-functional teams across UX research, UX/UI, and data science to validate designs and direction.

Supervisor Certificate

2017 • Hillsborough COmmunity College

Recognized for creating accessible designs and evangelizing accessibility across the university.

Magna Cum Laude

2016 • University of South Florida

Achieved greater than 3.75 GPA. I’m a bit of a nerd.

English Honors Program

2016 • University of South Florida

As an undergraduate, I successfully completed one 15-page thesis and 3 graduate-level literature courses.